Q: I used my Visa to order one of your Spiders. The charge was applied to my card then quickly the money was returned to my account, is something wrong with the order or my information?
Merchant companies (companies who handle the transactions) will apply the charges and then return them to be sure you have sufficient funds or credit card limit, in regards to the total amount of the order. We will charge your CC just before your order leaves our business, which quite often is days after you’ve place it if the item is to be powder coated.